Service Guarantee


We at Columbia Business Computers are commited to providing you with the best service experience possible.  It is our guarantee to you that our service meets or exceeds your expectations.

  • If we fail to provide a solution to your issue you will not be charged for the service call.
  • If we do not immediately know how to resolve your issue we will not charge you for the time it takes is to research a solution.  Our billable time will reflect only the time it takes to diagnose the issue and implement a solution.
  • We will not bill you time and time again if we did not solve your issue the first time.  You only pay once.